Tiffany Rolle

Project Manager

Creative | Digital


Copyright © 2024 Tiffany Rolle. All rights reserved.


About


Hi! I'm your friendly Project Manager, and I'm all about turning projects into success stories with a bit of flair. I'm all about making things happen, whether it's acing project management, throwing memorable events, or diving into the creative realms of brand and website design. I wear many hats, and I love it!My approach to project management is marked by a fusion of strategic thinking and creative insight, injecting a dynamic energy that harmonizes efficiency with innovation. My expertise spans various domains, including brand and website design, to e-commerce platforms and events.What fuels my passion? Guiding teams through the whole project journey—from brainstorming unusual ideas to executing with finesse. I'm all about those details, making sure everything falls into place seamlessly.For me, project management is not just about schedules and budgets; it is an opportunity for creative problem-solving and adaptability. My knack for detail and inventive thinking has propelled me to overcome obstacles, finding innovative solutions that elevate project outcomes.Beyond my professional experiences, I am known for my ethical standards, and ability to inspire loyalty among team members. My approach to leadership is deeply rooted in empathy and understanding, allowing me to connect with others on a human level and rally support when needed.Ready to explore how my skills and passion can be an asset to your team? Let's connect by email at tr.tiffanyrolle@gmail.com or LinkedIn, and discuss how I can contribute to the success of your organization.

Copyright © 2024 Tiffany Rolle. All rights reserved.


Experience Project Manager Summary

Experienced Project Manager and creative problem-solver with 14+ years in education, digital media, and event management, specializing in strategic planning, vendor management, and cross-functional collaboration.

Key Achievements

• Orchestrated a major summit post-COVID-19, managing a cross-functional team of 9 and collaborating with 10+ vendors, which attracted 100 in-person attendees and garnered over 1,500 online views in 5 months.
• Led the rapid development of digital solutions for a client, achieving brand, social media, and business automation milestones within 2 months, enhancing client engagement and operational efficiency.
• Improved project outcomes by optimizing scope and resources, reducing timelines by 15%, increasing efficiency by 20%, and boosting client satisfaction by 25%.
• Managed a $500,000 budget for a 100+ in-person event, ensuring strict adherence to budget constraints

Experience

Digital Project Consultant (contract)

VERISULT, Canada

August 2023 - March 2024

A forward-thinking education and consulting firm committed to helping individuals and businesses achieve success.Spearheaded initiatives that optimized project timelines, enhanced efficiency, and fostered collaboration across departments.• Reduced project completion time by 18% by leading the development of project plans, schedules, and budget updates for website development
• Accelerated project progress by 75% through the implementation of scrum ceremonies, effective utilization of ClickUp PM software for oversight, and providing regular updates to executive leadership
• Mitigated 90% of interdepartmental dependencies by utilizing an established RACI matrix to identify stakeholders and engage them in addressing challenges and concerns


Event Planner

INTERLEDGER FOUNDATION, Tampa, FL

January 2023 - July 2023

The Interledger Foundation’s mission is to build equity and inclusion within a global interoperable payments network and increase access to digital financial services for the 1.4 billion people currently excluded.Orchestrated a series of successful events, showcasing my adept multitasking abilities, strategic vendor partnerships, and keen financial acumen.• Negotiated contracts, yielding a 9% increase in financial gains and a 20% reduction in project risks
• Simultaneously managed an average of 3 events through all stages of their lifecycle, leading to improved time management skills
• Evaluated locations, vendors, and venues to align with the project objectives and budget, resulting in a 10% reduction in costs
• Cultivated collaborative relationships with vendors, resulting in a 15% increase in on-time service delivery for events


Executive Assistant

INTERLEDGER FOUNDATION, Tampa, FL

September 2021 - Janaury 2023

Played a pivotal role in ensuring organizational efficiency and facilitating operations through budget management, stakeholder facilitation, vendor supervision, and team communication enhancement.• Facilitated stakeholder meetings for clear communication and alignment, enhancing decision-making and project timelines
• Supervised vendors and stakeholders, improving responsiveness by 15% and cutting conflicts by 5%, for smoother planning and better outcomes
• Enhanced team communication using Asana, resulting in a 30% increase in task efficiency and consistently meeting deadlines
• Managed a $500,000 budget for a 100+ in-person event, ensuring strict adherence to budget constraints


Studio Project Manager

ROSS OSCAR KNIGHT PHOTOGRAPHY, Syracuse, NY

October 2015 - August 2021

Photography work that captures cultural ceremonies and commercial work that fulfill Ross Oscar Knight’s passion to understand and communicate the beauty of the human story.Prioritized client satisfaction and streamlined operational efficiency.• Analyzed 60+ business opportunities and crafted 35+ proposals, driving optimal business growth and revenue generation
• Oversaw 10 to 15 client projects monthly, maintaining a 96% client satisfaction rate
• Improved productivity by 12% over 1.5 years through ongoing process and workflow optimization


Team Lead

SENSATIONS THERAFUN, Atlanta, GA

October 2011 - October 2015

A multisensory recreational center for kids with sensory needs.Managed organizational operations, facilitated annual fundraising events, and coordinated children's sensory programs.• Directed organizational operations and co-facilitation of annual fundraising events with over 50 children in attendance
• Coordinated children's sensory programs, providing excellent service and earning 94% participant satisfaction and positive parent feedback


Event Assistant

AESTHETIC FLORAL & EVENT ARTISTRY, Atlanta, GA

February 2011 - February 2013

Full-service design company whose core strength is the ability to capture each client's aesthetic and spirit in their event.Played a pivotal role in delivering exceptional event experiences through my expertise in crafting design proposals and executing detailed planning strategies.• Created design proposals for 15+ clients, achieving an 88% acceptance rate and higher client satisfaction
• Partnered with stakeholders on event execution plan, achieving 100% completion within the allotted time

Core Competenices

• Project Planning

• Agile Methodology

• Waterfall Methodology

• Contract Negotiation

• Project Documentation

• Stakeholder Management

• Technical Presentation

• Vendor Management

• Process Improvement

• Risk Mitigation

• Status Reporting

• Budget Management

Technical Skills

• Project Management Software (Jira, Microsoft Project, Asana, Notion, ClickUp, Basecamp, Hive)

• Communication (Zoom, Google Meet, Slack, Discord, Gmail, Prezi, Miro, Mailchimp, Calendly, MarkUp)

• Design Software (Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe XD, Canva)

• Customer Relationship Management (Dubsado, Táve, Honeybook, 17hats)

• Website Builder (Showit, Squarespace, Wix)

• Microsoft Office Suite

• Google Workspace

Certifications

• PMP Candidate, Project Management Institute 
• Lean Six Sigma Green Belt, 6sigmastudy2024
• Google Project Management Certificate, Coursera2023
• Project Management Accelerator Program, Verisult2023
• Scrum Master Certified, SCRUMstudy2023
• Basics Boot Camp: Meeting Fundamentals, Meeting Professionals International2023
• Certified Wedding and Event Planner, New York Institute of Art + Design, New York, NY2010

Education

Bachelor of Science, Interior Design

Florida State University, Tallahassee, FL
Magna Cum Laude

Projects

Content Marketing Chair & Graphic Designer, Marketing & Communications Committee (volunteer)

Meeting Professionals International - Potomac Chapter, Maryland, Washington, DC, & Northern Virginia

July 2023 - December 2023

Collaborated with members of the MPI executive leadership team, 18 committees, and stakeholders, to develop and oversee the digital marketing projects' timely delivery and quality outcomes.• Launched an average of 2 campaigns monthly, each supported by a minimum of 5 social media posts


Wedding Consultant (volunteer)

World Changers Church International, College Park, GA

December 2009 - January 2019

Assisted engaged couples with planning and preparing for a successful wedding experience.• Oversaw the coordination and execution of weddings for an average of 3 couples annually within a 3-month to 1-year timeline.


Copyright © 2024 Tiffany Rolle. All rights reserved.


Project Manager Portfolio


Documentation

Projects

Copyright © 2024 Tiffany Rolle. All rights reserved.


Verisult Website Rebrand Part 2


Deliverable


Role: Project Manager and Scrum Master
Methodology: Agile, Scrum Framework
Skills: ClickUp, Google Workspace


Objective

Update and refresh the Verisult website’s content to be representative of the new brand image in order for it to become the number one organization that trains and deploys the best Project Management talents.


Key Achievements

Enhanced User Experience: Successfully improved website accessibility, transforming it into an intuitive platform with fully functional features, resulting in a user-friendly experience for visitors and stakeholders.Website Revitalization: Spearheaded the relaunch of 3 updated website pages, ensuring that they effectively communicate the brand's message.Expansion of Digital Presence: Led the successful launch of 3 new website pages and 7 services, broadening the online footprint and enhancing the platform's capacity to showcase diverse offerings and communicate the evolving brand narrative.Streamlined User Journey: Implemented improvements to the website's structure and content, resulting in a streamlined user journey that facilitates easy navigation and access to relevant information, services, and E-Learning resources.


Copyright © 2024 Tiffany Rolle. All rights reserved.


Clarke Law PLLC Website Design


Deliverable


Role: Website Designer
Methodology: Waterfall and Agile
Skills: Showit, Adobe XD, Adobe Illustrator, Adobe Photoshop, Loom, Google Workspace


Objective

Design and develop a compelling and user-centric website for an injury law firm, aimed at enhancing online visibility, effectively communicating the firm's expertise, and delivering a coherent user experience for potential clients seeking information, resources, and legal assistance concerning personal injury cases.


Key Achievements

Enhanced User Experience: Implemented a user-centric design that prioritizes ease of navigation, accessibility, and clear calls-to-action, resulting in a website that offers an intuitive and positive experience for potential clients seeking legal representation.Strategic Content Presentation: Developed and organized content that effectively communicates the law firm's expertise, 11 practice areas, and commitment to client advocacy.Responsive Design: Developed a website with a responsive design that ensures optimal functionality and a smooth user experience across various devices, including desktops, tablets, and smartphones.Conversion Optimization: Designed and placed strategic calls-to-action, contact forms, and lead magnets to encourage website visitors to take desired actions, such as scheduling consultations, submitting inquiries, or joining the mailing list.


Copyright © 2024 Tiffany Rolle. All rights reserved.


The TNT Effect Website Design


Deliverable


Role: Website Designer
Methodology: Agile
Skills: Wix, Adobe Illustrator


Objective

Develop and construct a comprehensive website that enables a hassle-free online service booking for clients and patients, facilitates e-commerce functionalities for shopping, and provides easy access to a library of podcast episodes.


Key Achievements

Customized User Experience: Designed a website that tailors the user experience to the specific needs of athletes, individuals seeking sports performance improvement, and those interested in rehabilitation and wellness, ensuring a personalized and relevant journey.Intuitive Navigation for Diverse Audiences: Created a user-friendly navigation structure that caters to various audiences, including athletes, coaches, referees, and individuals seeking wellness services, making it easy for each group to find pertinent information.Interactive Appointment Booking System: Implemented an efficient and user-friendly appointment booking system that allows athletes and clients to schedule sessions, assessments, and consultations effortlessly, enhancing accessibility and convenience.Expertise Showcase: Highlighted the qualifications, certifications, and expertise of the sports performance, rehabilitation, and wellness professional, instilling trust and reinforcing the website's authority in the field.



Copyright © 2024 Tiffany Rolle. All rights reserved.

Contact

If my work and skills have caught your attention, and you're interested in connecting, feel free to reach out to me via email at tr.tiffanyrolle@gmail.com, or connect with me on LinkedIn.I look forward to the opportunity to discuss potential collaborations or any inquiries you may have.

Copyright © 2024 Tiffany Rolle. All rights reserved.

Thank you

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Copyright © 2024 Tiffany Rolle. All rights reserved.